BUSINESS EXCELLENCE AWARDS of MANNINGHAM
Fantasy Cakes has been operating for 15 years. Commencing as a Home Cake Decorating Business we have evolved into a bespoke customer focus cake design business, now operating from a commercial premises and employing 11 staff.
We deliver more than “the off the rack purchase”. Every customer, from the devoted parent wanting to secure that special birthday cake, the bride seeking something amazing; to the corporate client searching for the wiz bang creation receives individual and personalised service in order to create their cake. This being our Motto – their cake, not ours!
We have honed the skill of communication through active listening. We aspire and succeed in making the journey fun and memorable. This is evidenced by the many positive reviews, referrals and repeat custom we receive.
We have streamlined our sales process to meet the demands of the time poor customer who prefers to communicate electronically.
We employ amazingly talented cake artists,
who work cohesively to produce, at times the impossible. There is always a can do attitude, as the team always find a way around a challenge and produce a masterpiece for the customer, leaving them with huge admiration for our work. It is often reported to us that “my guests were blown away by the cake” and that makes the customer very happy.
We employ best practice principles in customer service, cake artistry, and staff relations. Our team collectively work to meet our Business Vision,
Enquiries & Bookings
For event bookings or general enquiries
please contact Jenny Horvath.
Phone 9840 9304
Media & Press
For all media and press enquiries
please contact Ben Harnwell.
Phone 03 9840 9338