Manningham Community Health Service
Community health centres were established in Australia in 1973 and enabled equity of access to health services for Australians, especially for those people who were unable to pay for health care. Community health services operate within a social model of health and acknowledge the social, environmental and economic factors that affect health, as well as the biological and medical factors.
Manningham Community Health Service (MCHSL) was established in 1992. From humble beginnings, MCHSL has grown rapidly, our annual revenue increasing from $146,000 to $4.1m in 2014.
Our vision is that our community is healthy and well. This is supported by our values of Integrity, Equity, Enterprise, Effectiveness, Respect and Accountability.
Today, we offer a range of health services for adults and children, including physiotherapy, speech therapy, mental health service, diabetes education, dietetics, occupational therapy, and podiatry. We also offer a number of social support programs including the Men’s Shed, art therapy group, and music therapy group. Services are offered as individual or family appointments, or group programs. Examples of our group programs are exercise groups, anxiety and depression groups, and education groups on a variety of different topics. Access to free interpreter services are available for most services.
Health promotion is another important program delivered through community health. At MCHSL our health promotion priorities are prevention of violence against women and improving mental health.
We also coordinate over 100 volunteers who provide services to the community including transport to health appointments, exercise group assistance, administrative assistance, and making weekly phone calls to isolated community members.
We are an active participant in, and contribute to, our local community. This strong community connection enables us to be responsive to the needs of Manningham.
As a business, MCHSL operates in a dynamic environment responding to client and community needs. We work collaboratively to build effective partnerships in Manningham and the Eastern Region and this enables us to provide the best possible services and programs to those most in need within our community.
Our strong governance structure and processes are overseen by a Board. The strategic directions established by the Board are implemented by the CEO. A management team, led by the CEO, manages more than 50 part time and full time employees, ensuring the smooth running of daily operations of the health service. The management team also facilitate regular strategic planning including risk management, operational direction, budgeting, and quality improvement.
Our Services are provided from sites at Doncaster East, Doncaster, Lower Templestowe and Warrandyte.
Our funding is mainly provided by the State Government, through the Department of Health and Department of Education and Early Childhood Development.